PSI Case Studies

What APAC Market Entry Actually Looks Like

Six companies that entered APAC markets with capital, brand recognition, and local partners — and still failed. And one that built a model the right way. Each case is documented with sources so you can go deeper.

The Pattern Across These Cases

Assumed transferability
Global playbook deployed without validating local conditions
Wrong local intelligence
Consumer research skipped or misinterpreted
Underestimated incumbents
Local competitors with deeper market knowledge
Misaligned operating model
Pricing, format, or tech model built for a different market

Failure Cases

FailureChina·SaaS / Social
LinkedIn · 2014–2021

LinkedIn China: When Compliance Kills the Product

LinkedIn entered China in 2014 as the last major Western social network allowed to operate there. By 2021 it had shut down its core social features. The story of what happened in between is one of the clearest case studies in how regulatory compromise can gradually hollow out the product you brought to market.

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FailureChina·E-Commerce
Groupon · 2011–2012

Groupon China: Speed Without Substance

Groupon entered China in 2011 with Tencent as a partner, $8.6M in capital, and a plan to dominate the group-buying market. Within a year it had laid off more than 400 staff and closed 13 offices. The collapse came not from the market — but from how Groupon chose to enter it.

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FailureIndia·FMCG
Kellogg's · 1994–2000s

Kellogg's India: Selling Breakfast to a Country That Already Had One

Kellogg's launched in India in 1994 with a $30M investment and heavy media support. By September 1995, sales had virtually come to a standstill. The product was fine. The problem was that Kellogg's had tried to replace one of the world's most diverse breakfast cultures with a bowl of cold cornflakes.

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FailureSouth Korea·Retail
Walmart · 1998–2006

Walmart South Korea: The World's Biggest Retailer, Outsold by Housewives

Walmart entered South Korea in 1998 and exited in 2006, selling 16 stores for $882M — never making the top five retailers. The world's largest retailer was undone not by a lack of scale, but by a failure to understand what South Korean shoppers actually wanted from a supermarket.

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FailureJapan·Telecom
Vodafone · 2001–2006

Vodafone Japan: Five Presidents in Five Years

Vodafone's acquisition of J-Phone in 2001 was the largest foreign investment in Japan at the time. Five years later it sold to SoftBank for ¥1.75 trillion — having lost subscribers for a year. Its own CFO later summarised the failure in three words: bad foreign management.

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FailureVietnam·Super-App / Ride-Hailing
Gojek (GoViet) · 2018–2024

Gojek Vietnam: What Worked in Jakarta Did Not Work in Ho Chi Minh City

Gojek launched in Vietnam in 2018 as GoViet with $500M in regional expansion capital and the momentum of Indonesian dominance. After six years and ₫5,700 billion in accumulated losses, it exited in September 2024. The lesson: what made Gojek dominant in Indonesia did not exist in Vietnam.

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FailureAPAC (8 markets)·Grocery / Food Delivery
Honestbee · 2015–2020

Honestbee: Eight Markets, No Proof of Concept

Honestbee raised $49M and expanded to eight APAC markets in three years. By 2019 it was delaying salaries and owing creditors $180M+. The autopsy is straightforward: it expanded into new markets without ever proving the business model worked in a single market first.

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FailureSoutheast Asia (25 markets)·Streaming / Consumer Tech
iflix · 2015–2020

iflix: The Netflix for Emerging Markets That Couldn't Outlast Netflix

iflix raised $348M, expanded to 25 markets, and reached 25 million users. Tencent bought it in 2020 for 'tens of millions.' The problem was not execution — it was that iflix built a subscription streaming model in markets where the structural economics of that model were never going to work.

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Success Case

SuccessJapan·FMCG
KitKat (Nestlé) · 2000–present

KitKat Japan: 400+ Flavours and What That Actually Means

KitKat is not a top-selling confectionery brand in Japan because it made a clever marketing pun. It's top-selling because Nestlé Japan built a distribution model, a cultural insight, and a product innovation engine around how Japanese consumers actually buy, give, and value food.

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SuccessIndia·FMCG / QSR
McDonald's · 1996–present

McDonald's India: The World's First Beefless McDonald's

McDonald's entered India in 1996 — the same year Kellogg's was failing in the same market. Faced with the same cultural complexity, they reached the opposite result. The difference was a willingness to rebuild the product, the supply chain, and the operating model from scratch.

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SuccessJapan·FMCG / QSR
Starbucks · 1996–present

Starbucks Japan: Selling Coffee to a Nation That Invented Tea Culture

Japan was Starbucks' first market outside North America — a country with a refined tea culture, an existing coffee shop scene, and exacting consumer standards. Nearly 30 years later, it operates ~2,000 stores and generates $1.2bn in annual net income. The story is not about brand power — it's about research, restraint, and cultural alignment.

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SuccessJapan·B2B SaaS
Slack · 2015–present

Slack Japan: Research First, Launch Second

Before Slack had a Japanese product, Japan was already its third-largest market. Most companies would have launched immediately. Slack spent six months doing in-person user research in Japanese offices first — then built a localisation, sales, and positioning strategy around what they found. Japan became their second-largest market globally.

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